62 Jobs in Portsmouth, NH
Aleron is Hiring a Customer Service Representative Near Portsmouth, NH
Provides service to customers who require assistance with issues involving their fare media consisting of invoices, accounts and retail purchased transponders. Responsible for providing professional, knowledgeable, and courteous in person support to all account holders, patrons, and transit operators.
Essential Job Duties and Responsibilities:
- Call and greet customers from a lobby queue system
- Processes all information, requests, documents, and money transactions
- Performs all assigned tasks as quickly and accurately as possible
- Handles customer settlements, escalations and disputes as needed
- Follows all established policies, procedures, and written/verbal instructions
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible
- Answers all inquiries related to fare media
- Provides in person customer service handling cash transactions daily
- Reconciles cash drawer at the end of each shift
- Reconciles personal assigned inventory at each shift
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Job Summary
Full Time
$36k-45k (estimate)
06/06/2023
05/15/2024
aleroninc.com
Buffalo, NY
50 - 100
Related Companies
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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